An In-Depth FAQ for LG Appliance Owners in Arlington

We believe in keeping our customers informed. Below are detailed answers to the questions we frequently hear from homeowners in Arlington regarding their LG appliances.

• Why is my LG refrigerator not cooling?
  This is the most common inquiry we receive regarding LG fridges. If the fans are running but the air is warm, the issue is often the Linear Compressor. While efficient, these compressors have a higher failure rate than traditional rotary styles. Another possibility is dirty condenser coils preventing heat release. It could also be a frost buildup on the evaporator coils due to a defrost system failure. We can test the compressor’s amperage and the sealed system pressure to determine the exact cause.
• What does the LE code mean on my LG washer?
  The LE code stands for Locked Error, referring to the motor. However, do not panic; the motor is rarely dead. Most often, this code is triggered by a faulty Hall sensor (rotor position sensor). This small part tells the control board exactly where the motor is in its rotation. If it fails, the board stops the machine to prevent damage. It can also be caused by a loose wire in the harness connecting the motor. We can replace the sensor or repair the wiring to clear the code.
• Why is my LG dryer taking so long to dry?
  If your LG dryer runs for hours and clothes are still damp, check the FlowSense indicator. If it is lit, your home’s vent duct is restricted with lint. The dryer senses the backpressure and reduces heat to prevent a fire. If the vent is clear, the issue may be the moisture sensors inside the drum. If they are coated in dryer sheet residue, they cannot detect wetness. It could also be a weak heating element. We can determine if the issue is the machine or the ventilation.
• Why is my LG dishwasher not draining (OE code)?
  The OE code means the unit tried to drain for a specific time and failed. First, check the filter at the bottom of the tub. It is often clogged with food debris or broken glass. If the filter is clean, check the drain hose connection under your sink. If you recently installed a garbage disposal, the knockout plug might still be in place. If the path is clear, the drain pump motor has likely failed. We can replace the pump to restore function.
• Why is my LG refrigerator making a knocking noise?
  A knocking noise can come from the Linear Compressor as it starts up or shuts down. While some noise is normal, loud banging indicates internal mechanical wear. Another source is the evaporator fan hitting ice buildup. If the defrost drain is clogged, ice can form around the fan blade. We can identify the source of the noise and provide a solution.
• My LG oven is not heating up.
  If your oven stays cold, the cause depends on the energy source. For a gas oven, the igniter is the most common failure. It must glow white-hot to open the safety valve; if it is weak, gas will not flow. For an electric oven, checking the hidden bake element is difficult as it is under the floor. We use multimeters to test the element’s resistance. It could also be a failure of the main relay board. We can pinpoint the failed component.
• How do I reset my LG washing machine?
  Sometimes a “hard reset” can clear a glitch. Unplug the washer. Press and hold the Start/Pause button for 5 seconds. Then press and hold the Power button for 5 seconds. Plug it back in and try a cycle. If the error returns, it is a hard failure requiring repair. We can perform more advanced diagnostic modes to test individual components like the valves and pumps.
• Why is my LG Craft Ice maker not working?
  The Craft Ice maker is a complex mechanical device. If it stops producing, it may be jammed. The mold has to rotate to eject the ice; if scale buildup or a mechanical catch stops it, it will error out. Also, check the water filter. If the flow rate is too low, the spheres will be small or hollow. We can inspect the module and the water supply to get the ice rolling again.
• Why is my LG washer vibrating violently?
  If your washer walks across the room, it is usually an unbalanced load. However, if it happens with every load, the machine may not be level. LG washers spin at very high speeds (up to 1300 RPM). Even a slight tilt can cause severe vibration. It can also be caused by worn shock absorbers or suspension springs. We can level the unit and inspect the suspension system.
• LG dishwasher displaying IE code?
  The IE code means Inlet Error. The machine is not filling with water. Check that the water supply valve under the sink is turned on. If it is, the inlet valve on the dishwasher may be clogged with sediment or failed electrically. We can clean the screens or replace the valve assembly.
• My LG stove burner won’t light.
  On a gas stove, listen for the click. If it clicks but won’t light, the burner cap may be misaligned or the ports clogged. If there is no click, the spark module or the switch harness is bad. On an electric stove, if the element stays cold, the element itself or the infinite switch has failed. We can test the electrical path to find the break.
• Is it worth repairing an LG Linear Compressor?
  The Linear Compressor is the heart of the fridge. Replacing it is a major repair involving welding and refrigerant handling. However, LG refrigerators are premium appliances with high replacement costs. In many cases, replacing the compressor is significantly more affordable than buying a new comparable unit. We provide an honest cost assessment so you can make the right financial decision.